General hosting

☰ Which server does my hosting package run on? Every hosting package runs on one of our servers. You sometimes need the server name (for example linux2024.webawere.nl), for inst... ☰ Anonymous domain registration At WebOké you can register domains anonymously. If you choose this, the domain is registered in our name, which ensures that your... ☰ Blocking files via .htaccess, such as plugin-googlemap2-proxy.php For Linux hosting, there is a .htaccess file in the folder /domains/uwdomein.xx/public_html, or you can create one. Enter the code... ☰ Creating a cron job or task (and what to do if it isn't running) With a cronjob (in DirectAdmin: Cron Jobs) you let a script run automatically at fixed times, for example every night. Below you'l... ☰ Custom document root / changing the document root for a domain Do you want the document root of your domain to point somewhere other than the public_html folder, which is the default? You canno... ☰ The Website Manager: managing your websites in one place With the Website Manager in My WebOké you manage all your website installations in one place. For each hosting package you can see... ☰ Logging in directly to your website, DirectAdmin or Nextcloud from the dashboard From the My WebOké dashboard you can log in to your website, your DirectAdmin control panel or your Nextcloud environment with a s... ☰ Add or remove domain from hosting package A hosting package can contain multiple domains. In this article we explain how to add a domain to a hosting package, move it to an... ☰ Suspend domain or only take your website offline temporarily Want to take your website offline temporarily? You can choose: suspend the whole domain, or just take the website offline so your... ☰ Moving your domain, website and email together without downtime: the step-by-step plan Are you moving your domain, website and email to WebOké? With the right order, your visitors won't notice a thing and you won't mi... ☰ How do I set up frame forwarding, also known as cloaking? You want a different site to be shown when your domain name is typed into the browser. This is possible with frame forwarding. Bea... ☰ Redirecting a domain to another site while keeping the domain name in the address bar By creating the file index.html in the public_html (Linux) or httpdocs (Windows) folder containing: <HTML><FRAMESET ROWS="*,0" FRA... ☰ Disabling a plugin in Joomla via phpMyAdmin / MySQL If you can no longer get into Joomla because of a new or malfunctioning plugin, you can disable it via phpMyAdmin / MySQL. Log in... ☰ Creating a subdomain, and what to do if it doesn't work A subdomain is an address in front of your domain name, like shop.yourdomain.nl. You create it yourself in DirectAdmin. In this ar... ☰ Dedicated IP address With shared hosting, you share an IP address with the other websites on the same server. You can also get a dedicated IP address f... ☰ Forbidden (403): You don't have permission to access / on this server Are you getting the message below on your website? In this article you'll read what usually causes it and how to fix it, also if y... ☰ Error 500 or "critical error" on your website (also after a WordPress update) Do you see a white screen, 500 Internal Server Error or, with WordPress, There has been a critical error on this website? Then you... ☰ FTP suddenly stops working after a KPN modem update or the switch to fibre We have now received many reports from customers that FTP has suddenly stopped working. Timeouts occur. This turns out to be cause... ☰ FTP no longer works (KPN modem update) After a recent update to the KPN modem, port 21 (FTP) may be blocked automatically. This means no connection can be made to FTP se... ☰ Using the PHP zip function without exec Because the exec function cannot be run on our servers, here is an example of how to work with zip files within PHP without having... ☰ Free moving service: this is how we move your website to WebOké Is your website still with another host and would you rather not move it yourself? Then we'll do it for you with the moving servic... ☰ Importing larger MySQL files (Linux .sql files) phpMyAdmin is somewhat limited when it comes to importing larger .sql dump files. For that reason we have made a program available... ☰ How does WebOké block spam? All our mail servers refuse to accept mail from mail servers listed with SpamCop (www.spamcop.net) or Spamhaus (www.spamhaus.org).... ☰ How can I block an IP address? You may want to block certain IP addresses so that they cannot access your website. You can do this quite easily with a PHP script... ☰ Hoe maak ik een back-up van mijn MySQL-database? Wij maken elke nacht een back-up van je hele hostingpakket, inclusief je databases. Met WebOké Backups in Mijn WebOké zet je zelf... ☰ How do I connect to my hosting database from my PC? Log in to the control panel Choose MySQL Choose the database in question Create a separate user to use for the connection (not req... ☰ How do I test my name server for a .nl domain? We consider it important that name servers are used according to the rules. Different TLDs (.nl, .be etc.) often have their own ru... ☰ How does FTP work at WebOké? Are you a KPN customer and can't set up an FTP connection? Click here for more information. In this article we explain how to crea... ☰ How does the SPF record in DNS work? How exactly does the SPF record in DNS work? Usually, email for your domain is sent by just one or a few servers. With an SPF reco... ☰ How do I change the password of the DirectAdmin control panel? In this article we explain how to change your DirectAdmin password. You do not need to know the old password for this.- Go to My P... ☰ How do I change or upgrade my hosting package? You can change your hosting package at any time, for example to a larger package with more disk space or more domains. You arrange... ☰ I have exceeded the disk space limit of my hosting package. Just before the disk space limit of your hosting package is exceeded, and when it actually is exceeded, you will receive an email... ☰ I can't log in to WordPress: what now? Can't log in to yourdomain.com/wp-admin anymore? Have you lost your password, do you keep returning to the login page, or doesn't... ☰ I want to use a subdirectory in public_html as the root folder. Is that possible? Say, for example, you have installed Joomla in the folder public_html/joomla (to the outside world that is then http://www.uwdomei... ☰ I want to upload and extract a ZIP file. How do I do that? You can upload a zip file (or .tar.gz file) with FTP or via the file manager in the DirectAdmin control panel. After uploading, yo... ☰ Imunify360 scanner Since 23 March 2023 we have been testing the Imunify360 scanner. Imunify360 is an all-in-one platform for securing and managing we... ☰ Instruction videos To make it easier to navigate our website and manage your website and hosting package, we have a number of instruction videos. Wit... ☰ IPv6 at weboke.nl All domains added in DirectAdmin have IPv6 by default. Example of an IPv4 address (note: this is different for each server):www A... ☰ Is gzip enabled in DirectAdmin and LiteSpeed or Apache? We use LiteSpeed on all our DirectAdmin Linux servers. In LiteSpeed we have enabled gzip by default. It is, however, a form of 'sm... ☰ Your email elsewhere: Microsoft 365, Google Workspace, or your own mail server Do you want the email for your domain to arrive at Microsoft 365, Google Workspace, another mail provider, or your own mail server... ☰ Viewing your website at WebOké before transferring the domain name Have you already put your website on WebOké, while the domain name is still with your current provider? Then when you type in your... ☰ Lost your Joomla admin password? Passwords in Joomla cannot be retrieved because they are stored encrypted in the database. As administrator of the Joomla site, ho... ☰ Joomla: Database Error: Unable to connect to the database:Could not connect to MySQL Joomla uses a database. If for some reason it cannot connect to the database, you may get this message:Database Error: Unable to c... ☰ Can I host a forum with you? (e.g. phpBB) You can run a forum on our servers without any problems. You can install a number of standard forums with our script installers (s... ☰ MCP server for AI: connect Claude, ChatGPT or Mistral to your hosting package The MCP server for AI is a connection between your hosting package and your own AI tool. You connect Claude, ChatGPT, Mistral Vibe... ☰ Ordering more storage (disk space) Running out of storage on your hosting package? You can easily order extra space in My Products. The upgrade takes effect right af... ☰ Error: To change this page, upload a new index.html to your private folder In this article we explain what you can do if you see the error 'To change this page, upload a new index.html to your private fold... ☰ Migrating Joomla 3.X to 4.X with Installatron Joomla 3 no longer receives (security) updates Installatron reports that you have the latest version, and that is correct: 3.10.12... ☰ My website isn't working after uploading or moving it Does your website not work after you've uploaded it or moved it to WebOké? Below you'll find the most common causes and what to do... ☰ My website is unreachable: step-by-step plan Is your website not working? Go through these steps from top to bottom. For each step you'll see how to check if that's the cause,... ☰ MySQL database damaged / repairing tables A database needs maintenance from time to time (for example analysing tables or simply deleting redundant records), and a database... ☰ Activating Node.js in DirectAdmin In DirectAdmin you can activate Node.js for several versions. If one is missing, let us know and we will see whether we can add it... ☰ OPcache 30-second delay when changing a PHP file On some servers, OPCACHE is active by default. This can cause a 30-second delay when a PHP file is changed. You can prevent this b... ☰ Storage or disk space full: here's how to free up space If the storage of your hosting package is almost full, we'll first send you an email. If the storage is actually full, parts of yo... ☰ Showing PHP files in the browser without the .php extension using .htaccess If you do not like www.voorbeeld.nl/contact.php and would rather show just www.voorbeeld.nl/contact as the URL and link (while the... ☰ PHP security By default, all our servers have the following PHP functions disabled so that they cannot be used: symlink,shell_exec,exec,proc_cl... ☰ How can I debug PHP without changing php.ini? By default, displaying PHP errors is turned off in php.ini. This is a sensible setting, because debug information often reveals in... ☰ Cancelling products and domains, withdrawing a cancellation, and what happens afterwards In this article you'll read how to cancel a hosting package or domain name, how to withdraw a cancellation, and what happens with... ☰ Activating, renewing, and troubleshooting SSL certificates With an SSL certificate your website is reachable via https, with a padlock in the address bar. At WebOké you get a free Let's Enc... ☰ Stop spam on your forum or blog Stopforumspam.com keeps a list of IP addresses that spread spam on forums and, for example, WordPress. Modules are available for v... ☰ Upload fails: increase upload_max_filesize and max_execution_time Is the maximum upload size too small, or does a script stop too quickly? Then you increase a PHP limit. If uploading in WordPress... ☰ What is an IP address? What is an IP addressAn IP address is a unique combination of numbers, consisting of 4 sets of up to 3 digits. Every computer or s... ☰ What is MySQL? In a hosting package it is also possible to create a so-called MySQL database. You can check per package how many databases are al... ☰ What is the username / password / database name for MySQL? To install my software package, I need the following details: MySQL password MySQL hostname MySQL username MySQL database name In... ☰ WebOké Backups: viewing, restoring, or downloading a backup WebOké Backups is our own backup system. Every night, we make a complete backup of your hosting package: your files, databases, ma... ☰ Website offline with the message "temporarily unavailable due to maintenance work Do you see a message on your website saying that the domain is temporarily unavailable due to maintenance work? Then your hosting... ☰ Which hosting package suits me? Not sure which web hosting package to choose? All packages have the same basis. The difference lies in processing power, storage a... ☰ Installing WordPress in DirectAdmin In this article we explain how to easily install WordPress in your WebOké hosting package. Log in to your WebOké account and go to... ☰ Creating a WordPress staging environment A staging site is a development environment where you can make changes to your website without affecting the live version of your... ☰ Securing wp-login.php in WordPress wp-login.php is a very attractive target for hackers trying to gain access to your site. They do this by automatically sending lar... ☰ Guide for new customers Welcome to WebOké! We are delighted to welcome you as a new customer, and we will do everything we can to be your all-in-one solut... ☰ Help! My site has been hacked. How can I fix or prevent this? It is very frustrating when your account has been hacked. We do everything we can to make things as difficult as possible for hack... ☰ How can I have the MySQL backup emailed automatically? If it is not too large, you can have it emailed to yourself automatically via the cron jobs option in DirectAdmin. Open DirectAdmi... ☰ My website is slow or uses too much CPU: here's how to make it faster Is your website slow, or do you see 503 errors because your site is using too much CPU or processes? The cause is almost always th... ☰ Resource limit reached / 503 / PHP X-Ray Each of our hosting packages has a different amount of computing power available. Reaching these limits can affect your website in...